Ed Lauther, AAI, AINS, ARM, PRC, MBA

With over 30 years of experience in the insurance industry, Ed Lauther brings a proven track record of operational leadership and client-focused service to his role as Director of Client & Support Services at Fern Rock Insurance Agency.

Throughout his career, Ed has been committed to delivering seamless service experiences and fostering long-term client relationships. At Fern Rock, he is responsible for ensuring that every client interaction is handled with responsiveness, professionalism, and a personal touch. His leadership also plays a vital role in overseeing the agency’s support operations—helping maintain the behind-the-scenes efficiency that allows Fern Rock to consistently exceed expectations.

Ed’s approach is rooted in hands-on experience and a deep understanding of the insurance industry’s service dynamics. Whether resolving complex service issues or improving internal workflows, his focus remains on making every client feel confident, informed, and well-supported.