Marc Casciani

Marc is the Chief Operating Officer at The Fedeli Group and also serves as an operations consultant for Fern Rock Risk Partners, overseeing partner agency integration and conversion. Marc has 35 years of diverse business experience in process control & automation, cyber security, and risk management, with 20 of those 35 years in insurance and risk management. Marc is also a subject matter expert for Alternative Risk Solutions, i.e. captive insurance companies.

Marc brings a disciplined, client-focused approach to operational excellence, ensuring that Fern Rock’s business processes are efficient, scalable, and aligned with both client expectations and strategic growth initiatives. Throughout his career, Marc has developed a reputation for driving operational improvements, optimizing client service delivery, and building high-performing teams. His leadership ensures that Fern Rock’s internal operations support the broader mission of delivering industry-leading insurance advisory, strategic risk management, and proactive claims advocacy services.

Marc works closely with the executive team to translate Fern Rock’s strategic goals into action, overseeing key functions including client service operations, technology integration, administrative processes, and quality assurance. His attention to detail and forward-thinking leadership help maintain Fern Rock’s reputation for operational excellence, responsive client support, and sustained growth in a competitive market.

With a keen focus on continuous improvement, Marc ensures that Fern Rock’s service model evolves alongside the dynamic needs of its clients across education, transportation, municipalities, human and social services, construction, and complex commercial sectors.